Get in Touch
Need help, have a question, or want to discuss a school license? I'm here to help.
Email Support
The quickest way to reach me is via email. I typically respond within 24 hours during term time.
Response time: Usually within 24 hours (slower during school holidays)
Common Inquiries
License Purchase
Ready to buy? Email with your name, email address, and optional school/institution name.
School Licenses
Interested in site-wide licensing? Email with your school name and estimated number of teachers.
Technical Support
Having trouble with the app? Describe the issue and include your Windows version if possible.
Feature Requests
Have an idea to improve Marksmith Pro? I'd love to hear from teachers using it in the classroom.
Before You Contact
You might find answers to common questions on these pages:
- How It Works - Understanding the workflow and features
- Download - System requirements and installation
- Purchase License - Pricing, refunds, and FAQs
About Response Times
Marksmith Pro is a solo project built by a working teacher. I aim to respond to all emails within 24 hours during term time, though this may be slower during school holidays or particularly busy weeks.
Thank you for your patience and understanding!